Article 1- Parties 1.1. Seller Name: favshops.com Phone: +905400303994 E mail: info@favshops.com 1.2. Recipient Name - Surname: TCK. No: Address: Phone: E-mail: Article 2- Subject The subject of this contract is the determination of the rights and obligations of the parties in accordance with the provisions of the Turkish Commercial Code, the Code of Obligations, the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product, the characteristics and sales price of which are specified below, which the BUYER ordered electronically from the SELLER's favshops.com website. The Buyer shall be entitled to the Seller's name, title, full address, telephone and other contact information, the basic characteristics of the goods to be sold, the sales price including taxes, the payment method, delivery conditions and expenses, etc. The buyer accepts and declares that he/she has been informed by the seller in a clear, understandable and internet-friendly manner about all preliminary information regarding the goods subject to sale and the use of the right of "withdrawal" and how to use this right, official authorities to whom he/she can submit complaints and objections, etc., that he/she has confirmed this preliminary information electronically and then ordered the goods, in accordance with the provisions of this contract. The preliminary information on the favshops.com website and the invoice issued upon the order given by the buyer are integral parts of this contract. Article 3- Product/Payment/Delivery Information Subject to the Contract The type and kind, quantity, brand/model, sales price, payment method, person to receive the delivery, delivery address, invoice information, and shipping fee of the product/products received electronically are as stated below. The person to be invoiced and the person who made the contract must be the same. The information below must be accurate and complete. The buyer accepts to fully cover any damages that may arise from the inaccuracy or incompleteness of this information, and the buyer also accepts any and all liability that may arise from this situation. SELLER reserves the right to stop the order when deemed necessary and if the information provided by the buyer does not match the truth. SELLER shall freeze the execution of the order for 15 (fifteen) days if it detects a problem in the order and cannot reach the BUYER via the phone, e-mail and mail addresses provided by the buyer. The buyer is expected to contact the SELLER regarding the issue within this period. If no response is received from the buyer within this period, SELLER shall cancel the order in order to prevent damage to both parties. Name and code of the Product/Products Purchased: … piece Total Sales Price: … USD Payment Method: Credit Card/Bank Transfer (EFT) Person to be Delivered: Telephone Number: Address to be Delivered: Person/Institution to be Invoiced: Invoice Address: Tax Office: Tax Registry Number: Shipping Fee: … USD In countries where the delivery address is outside of Turkey, shipping costs and additional expenses that may arise at customs will be added separately. Article 4 - Contract Date and Force Majeure The contract date is the date ../../…. on which the order is placed by the buyer. Situations that do not exist or are not foreseen at the time the contract is signed, that develop beyond the control of the parties, and that make it impossible for one or both parties to partially or completely fulfill their obligations and responsibilities undertaken under the contract or to fulfill them on time, will be considered as force majeure (natural disaster, war, terrorism, riot, changing legislative provisions, seizure or strike, lockout, significant failure in production and communication facilities, etc.). The party in whose person the force majeure occurs will immediately notify the other party of the situation in writing. No liability will arise for the parties' failure to fulfill their obligations during the continuation of the force majeure. If this force majeure situation continues for 30 (thirty) days, each party will have the right to terminate unilaterally. Article 5 - Seller's Rights and Obligations 5.1. The seller accepts and undertakes to fully perform the obligations assigned to it in the contract, except for force majeure, in accordance with the provisions of the Law No. 6502 on the Protection of Consumers and the Regulation on Distance Contracts. 5.2. Persons under the age of 18 (eighteen) cannot shop from favshops.com The buyer undertakes that he/she is over 18 years of age by shopping on the website. The seller cannot be held responsible in any way for the actions of a user who is not over 18 years of age by opening an account on www.zarifje.com - www.zarifce.net. 5.3.favshops.com is not responsible for price errors caused by system errors. Accordingly, the seller is not responsible for advertising or pricing errors that may occur due to interventions on the system, design or illegal means on the website. The buyer cannot claim rights from the seller based on system errors. 5.4. You can shop from favshops.com by credit card (Iyzico, Visa, MasterCard etc.) or bank transfer. Orders that are not transferred within 1 business day from the date of order will be canceled. The time the orders are taken into process is not the time the order is given, but the time when the necessary collection from the credit card account is made or when the transfer (EFT) reaches the bank accounts. Payment methods such as paid shipment or postal checks that are made without consultation with customer services will not be accepted. 5.5. In orders to be paid by bank transfer, there is a "payment notification form" that must be filled out after each order. The payment notification form is a form that indicates that the buyer has paid the amount of the product/products they have purchased to the seller, and it ensures that these transactions are carried out more quickly and accurately by the seller. favshops.com cannot be held responsible in any way for delays caused by the buyer not filling out this form despite having transferred the amount they need to pay to the seller's account, or by filling it incompletely/incorrectly. 5.6 The technical specifications of the products ordered by the buyer are primarily included in the manufacturer's technical documents, favshops.com is not responsible for errors and inaccuracies in the data provided by the manufacturer. The technical or visual information published on the favshops.com website is solely for the convenience of its customers, and the conformity of the published data is entirely at the buyer's discretion. The seller's prior information does not constitute a guarantee. 5.7 There may be differences in color, size and text between the product seen in the image and the delivered product due to the web environment. The main criterion is the manufacturer's technical data for the product. 5.8 Technical data is updated by the manufacturers at certain intervals. Although favshops.com closely follows these updates and uploads them to the site, it cannot guarantee 100% compatibility with the products in its stock. 5.9 If favshops.com provides a direct link to a website, the user is solely responsible for the content and use of the link provided, and favshops.com has no responsibility for the use and content of the link. 5.10 All technical data and images on the favshops.com site are not used by the user for any reason or commercial purpose. 5.11 Orders placed on favshops.com outside of working hours, on weekends and official holidays, or on dates when the entire company or a certain part of it is considered to be on administrative leave will be processed within the first business day following the transfer of payments to the accounts. 5.12 The product stocks visible on the favshops.com website may vary due to the fact that multiple orders can be placed for the same product by different people at the same time. Therefore, the final product stock that can be purchased will not be the products added to the basket, but the products approved by the system at the time of ordering. 5.13 During shopping on the favshops.com website, instant fluctuations in prices may be observed due to changes in the exchange rate. At this point, the final pricing is the prices seen in the order confirmation email. 5.14 The detail pages of some products on the website include the phrase “Stopped”. This means that the relevant product will no longer be produced by the manufacturer and therefore may not be continued. Although favshops.com A.Ş. tries to put the most up-to-date versions of this information on its website, it is not responsible for the accuracy of the information and any legal sanctions that may arise from this information. At this point, all responsibility belongs to the buyer. 5.15 Some products on the website include the “Comparable” option. Equivalent product means products with similar features or the same features of different brands that can replace the relevant product. favshops.com updates product equivalents on its website according to technical data or feedback received from manufacturers, but cannot guarantee the accuracy of the information 100%. The final decision in equivalent research belongs to the buyer, and it does not accept any legal sanctions that may arise due to errors. 5.16 There is a messaging module on the website. This module was prepared with the aim of favshops.com providing faster and more effective service to its customers. By using this module, you accept and undertake to share your traffic on the website and the device, browser, location, etc. information you use to access the website with the favshops.com Application Manager. 5.17 The technical data on favshops.com is compiled by favshops.com so that users can more easily collect information about the product they are looking for. However, favshops.com cannot guarantee 100% that this technical data refers to the products in question. The responsibility for the use of technical data is at the user's discretion. 5.18 The lower limit of orders that can be placed through favshops.com is 2 dollars excluding VAT. It is not possible to place an order through the website for less than this amount. 5.19 favshops.com reserves the right to cancel or change all campaigns and promotions offered to its users through its websites without any need for notice. 5.20 A shipping fee is charged for all orders under 500 TL. This fee is a fee that will be reflected in the amount the buyer will pay and on their invoice, even if they have received their order from the seller's warehouse or branches, and will be collected from the buyer. 5.22 The seller is not responsible for the “Same day shipping for orders placed by 15:00” application in the sales made through the aforementioned websites, the current operation intensity or the number of items in the placed order, and favshops.com cannot be held responsible for the failure to fulfill the promise subject to this application due to cargo companies and other external factors. 5.23 You may find more than one pricing for a product on the website. This situation is related to the minimum package quantity of the material. In purchases above the minimum package quantity of a material, a difference is applied at a rate determined by the seller. 5.24 favshops.com websites work best with the Google Chrome web browser. The seller is not responsible for errors related to transactions and displays made from other web browsers. Article 6 - Rights and Obligations of the Buyer 6.1. The Buyer accepts and undertakes to fully perform the obligations assigned to it in the contract other than for force majeure reasons. 6.2. The Buyer accepts and undertakes that by placing an order, he/she is deemed to have accepted the terms of the business contract and will make the payment in accordance with the payment method specified in the contract. 6.3. The Buyer accepts and declares that he/she has been informed about the seller's name, title, full address, telephone and other access information, basic characteristics of the goods subject to sale, sales price including taxes, payment method, delivery conditions and expenses, etc., all preliminary information about the goods subject to sale, the use of the right of "withdrawal" and how to use this right, official authorities to whom they can submit their complaints and objections, etc. in a clear, understandable and internet-friendly manner and that he/she has confirmed this preliminary information electronically. 6.4. Depending on the previous article, the Buyer declares that he/she has read and is informed about the favshops.com/order/payment/usage procedure information, which includes product order and payment conditions, product usage instructions, precautions taken against possible situations and warnings, and that he/she has given the necessary confirmation electronically. 6.5. The Buyer, if he/she wishes to return the purchased product, 6.7 If the order placed by the buyer via favshops.com includes SENSECAP M1 LORAWAN GATEWAY products, the buyer is deemed to have accepted the articles in the ANNEX-1 Protocol in addition to this contract. 6.8 The buyer declares, accepts and undertakes that it is not subject to economic sanctions imposed by Turkey, the European Union or the United States of America, that it will not resell the products it purchased from Zarifje to private, legal or public persons subject to sanctions declared by sanction legislation and public institutions, or that it will not use the products it purchased in any way in a way that violates these sanctions.” Article 7- Order/Payment Procedure Order: After the TL amount of the products added to the shopping cart including VAT (total installment amounts in installment transactions) is approved by the buyer, it is processed through the relevant bank card's POS. Therefore, an order confirmation e-mail is sent to the customer before the orders are shipped. Shipment is not made without the Order Confirmation e-mail being sent. Only materials that appear in stock can be ordered via favshops.com. All other stock data are for informational purposes only and are closed for sale via the system. You can call customer services, use the inform module or send an e-mail to info@favshops.com to order products that are not in stock. Minimum Order Quantity; Defines the smallest quantity that can be sold for a product that is in stock. Shopping through favshops.com means that the products are in the amount of the Minimum Order Quantity and its multiples. No purchases can be made below or outside the minimum order quantity. Any disruption in the process or problems that may arise regarding the credit card are notified to the buyer using one or more of the telephone/fax/e-mail channels specified in the contract. If necessary, the buyer may be asked to contact their bank. The time the orders are taken into process is not the time the order is given, but the time when the necessary collection from the credit card account is made or when it is determined that the transfer (EFT) has reached the seller's accounts. Exceptionally, if it is understood that the contractual goods cannot be supplied for a legitimate reason and/or a stock problem is encountered, if the buyer is immediately informed in a clear and understandable manner and approves, another good of equal quality and equivalent price can be sent to the buyer or, in line with the buyer's request and choice, another new product can be sent, the product can be expected to be in stock or the other obstacle preventing delivery can be eliminated and/or the order can be canceled by the buyer or seller. In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer is informed of this situation and the total price paid and any documents that put him/her under debt, if any, are returned to him/her within ten days at the latest and the contract is canceled. In such a case, the buyer will not have any additional material or moral damage claims from the seller. Payment: Favshops.com offers cash transfer order options to buyers who do not want to use their credit card information on the internet. In payment by transfer, the buyer can choose the bank most suitable for them and make the transfer. If an EFT has been made, the date of transfer to the account will be taken into account. When making a transfer and/or EFT, the “Sender Information” must be the same as the Invoice Information, the transfer order number must be written in the transfer description section at the bank, and the transfer amount and the “amount to be paid” must be exactly the same. The order will be canceled for transfers that are not made within 1 business day after the order is placed. In orders to be paid by bank transfer, there is a “payment notification form” that must be filled out after each order. The payment notification form is a form indicating that the buyer has paid the amount of the product/products they have purchased to the seller, and it allows these transactions to be carried out more quickly and accurately by the seller. The “Bank to which payment is made”, “Person sending the payment”, and “Amount paid” sections on this form must be filled in completely. Favshops.com cannot be held responsible for any delays caused by the buyer not filling out this form, or by filling it incompletely/incorrectly, even though the amount to be paid has been transferred to the seller’s account.

CANCELLATION You can cancel your orders placed through our online store within the first 30 minutes by clicking on the “Cancel My Order” button on the Order Detail Page. After the first 30 minutes, we will have started the process of preparing your order for you, so it will not be possible to cancel your order. EXCHANGE There is no exchange option for purchases made from our online store. If you wish, you can return the product you purchased and create a new order. RETURN You can return the products you purchased from favshops.com within 14 days from the delivery date of your order. You can create a return request for the products you purchased from our website by logging in to our favshops.com website and going to My Account>My Orders section. You can obtain a return code that will be created specifically for you by selecting the product(s) you want to return and stating the reason for return. If you are not a member of our site, you can contact our Customer Services via our e-mail address destek@favshops.com and request a return. You can package the products you will return in a way that will not cause damage and deliver them to our contracted cargo company free of charge with your special return code. In returns sent with different cargo companies, the return shipping fee will be deducted from the amount to be returned to you. Products You Will Return: • Must be unused and unworn. • Must be in the original packaging and original labels must not be removed. • In bag and accessory returns, all parts must be complete, in the original packaging and labels must not be removed. • Accessories and decorative products must be complete, in the original packaging and labels must not be removed. Products that have expired their 14-day return period, are used, worn, removed from their original packaging and have lost their resalability, and products that are not suitable for return in terms of health and hygiene will not be accepted for return. Products Subject to Special Return Procedure We care about your health. Due to hygiene principles, returns cannot be accepted in earring, necklace, bracelet groups. REFUNDS When the products you return reach us, our Quality Control Team will examine their suitability for return and your refund process will be initiated immediately afterwards. Your refund will be returned to you within 14 days after your product reaches us, with the payment method you used to place your order. If you made your payment with your credit card, the time it takes for the refund sent by us to be reflected on your card may vary depending on the bank you work with.